Object reputation management on the Internet consists of a set of models, methods and mechanisms for processing, analysing, using and correcting information according to the task assigned.
Typically, a satisfied customer doesn’t tend to write about his positive experience with a particular company since he expects a priori proper treatment and provision of services. This is psychology. It is in this regard that the Internet is replete with negative and sometimes angry feedbacks. A dissatisfied customer could not find the easiest way to express his dissatisfaction, than leaving a response and thus protecting potential customers from resorting to the company.
Reputation protection is an investment in stability and productive business development. Even the most positive image could be undermined by negative customer feedback and competitors, and this immediately affects sales.
SERM in SEoRG is the maximum improvement in the image of your brand, product or service and your personal reputation on the Internet.
We regularly monitor mentions. Our analytical tools enable us to track mentions by all sorts of criteria and parameters.
Why are we into reputation management? It’s all simple: reputation management directly affects SEO promotion of a site. Therefore, by improving the reputation of your brand on the Internet, we are also improving the position of your site in search engines.